Frequently Asked Questions

 

What is a molecule?

A molecule is a group of two or more atoms held together by chemical bonds.

How long until I get my molecules?

Because we make almost 80% of our products only when you are ordering, it will take some time for them to get to you.
3D printed molecule jewelry & key chains take us about 7-10 business days to make.
Printed stuff (t-shirts, posters, mugs) take about 2-7 business days to be printed and sent off to you.
We write on every product page how long it usually takes to make your item.
For shipping times see:  Shipping Information.

How do I return an item?

If you are not satisfied within the first 30 days of your purchase, we will accept a return and process a refund.

Please write us an email before you send us anything back, thank you 🙂

Where do you ship to?

We ship worldwide with a few exceptions!

Do you provide wholesale rates?

If you have a big order we will get you a discount.
If you are planning to sell our product you better write us an email, because we would love to talk about it with you!

What payment methods do you accept?

We accept all major credit cards, bank transfer and Bitcoin, Ethereum and Monero.

Can I buy your products in a physical store?

Not officially, at the moment.
Want to sell our chemistry products?
Shoot us an email!